Booking software built for river outfitters.
Online booking, waivers, manifests and permit reporting in one place, with no monthly fee. On online bookings you pay 2% plus Stripe's standard processing, and nothing on the cash and check bookings you record.
Booking tools are opening to outfitters by invitation while we set each one up personally. Claiming your listing is free.
One price, published
No monthly fee. On online bookings, Whitewatr charges 2%, and Stripe charges its standard card processing fee. Cash and check bookings you record are free.
Every platform charges a fee on each booking; compare the size of it. See what a $100 booking costs on each platform.
Built for the river
Everything below is live today. The roadmap is listed separately so you know exactly what you're getting.
Online booking
Guests pick a trip and departure and pay online. Capacity updates as bookings come in. Take full payment or a deposit, with the balance paid later.
Digital waivers
Individual and group signing links, minimum-age checks, email verification and an audit trail. Guests who haven't signed get a reminder.
Manifest and check-in
A run sheet for each day with headcounts, waiver status and balances. Check guests in and export to CSV.
Walk-ins and phone bookings
Record bookings taken in person or by phone, including cash and check. No Whitewatr fee on payments you collect yourself.
Guest emails
Booking confirmation, pre-trip details 48 hours out, waiver and balance-due reminders, and a review request after the trip.
Departure cancellations
Cancel a departure and every guest on it gets an email with a link to rebook on another date or request a refund.
Groups, contracts and invoices
Group quotes with agreements and deposits, contracts with e-signature, and invoices your customers pay online.
Guides
A guide roster with certifications, a personal schedule link for each guide, and payroll tracking by departure or by guest.
Boats and vehicles
Track your boats, vans and gear. A new departure checks that enough of each is free at that time.
Permit reporting
Assign trips to a land-agency permit, generate user-day and fee reports for the period, and export them to CSV.
Gift cards and promo codes
Sell gift cards that redeem against bookings, and run promo codes for your own campaigns.
Your listing and your website
Your Whitewatr listing gets a Book Now button, and a booking widget embeds on your own site.
On the roadmap
- Automatic guide assignment by certification and hours
- Guide-to-guest ratio enforcement
- Rafts, duckies and kayaks in a single booking
- One-click weather cancellation for a whole day, with automatic refunds
- Text-message and weather-aware reminders
- Stored PDF copies of signed waivers
- Full booking and customer export, and an API
- OTA distribution, point of sale and dynamic pricing
Switching? Import your trips from a screenshot, a spreadsheet or a pasted list, and we'll import your booking history for you.
How getting started works
Claim your listing
Free, with no credit card. You get a dashboard, your inquiries and a 21-day Featured trial.
Request booking access
Tell us about your operation. Booking tools are opening by invitation while we set each outfitter up personally.
Bring your trips over
Import your catalog from a screenshot, spreadsheet or pasted list. We import your booking history for you.
Connect Stripe and go live
Payments go to your own Stripe account. Your listing and your website start taking bookings.
Take bookings where travelers already look for rafting trips
No monthly fee. On online bookings, Whitewatr charges 2%, and Stripe charges its standard card processing fee. Cash and check bookings you record are free.
Booking tools are opening to outfitters by invitation while we set each one up personally. Claiming your listing is free.